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  • [New] Just Google AI voice synthesis or AI voice deepfakes, and you will see how commonplace the technology is, available from specialist shops that only focus on speech synthesis, like Resemble. The Verge
  • [New] Shop Pay is available now to US merchants on Facebook and will be available to Shopify and non-Shopify merchants selling on Facebook and Google in the US later in 2021. e46b0d6a-0ebf-4fe8-92ca-0d0f7dae4fd1.filesusr.com
  • [New] Loyalty is the number one factor for U.S. shoppers when it comes to which brands consumers will shop with during the 2021 holiday season, followed by price point and quality/selection. Independent Retailer
  • [New] City center cafes, shops and hairdressers catering to professionals are most exposed, with Bloom, Davis and Barrero calculating that a shift to partial working from home will hit annual spending in major US city centers relative to pre-pandemic levels. The Star
  • Retailers will continue to connect with consumers across the shopping journey: Social commerce sales will be up 35.8% to $36.62 billion in 2021, and about one in four digital buyers will use a buy now, pay later (BNPL) service. Ecommerce News
  • Expecting consumer behaviour of shifting to online shopping due to the COVID-19 pandemic to remain in the long term, Future Consumer Ltd is focusing on changing orientation of all business and brand activities to make them Digital First. ETBrandEquity
  • Australians have been warned not to leave their Christmas shopping until the last minute with the global supply chain crisis leaving retailers struggling to fill orders and keep shelves stocked. The Guardian
  • The FDF is seeing labor shortages across the UK's farm-to-fork food and drink supply chain, resulting in empty spaces on shop shelves, disruptions to deliveries and decreased production. .foodingredientsfirst.com/
  • A nationwide labour shortage due to the COVID-19 pandemic has spurred retailers to raise wages in 2021, with many worried that they will not have enough workers in stores and warehouses during the holiday shopping season. ESM Magazine
  • TikTok Shopping will bring new features that help Shopify merchants create engaging, organic content that sends consumers directly to their online store for checkout, making it easy for people to explore and buy the products they discover on TikTok. Marketing Tech News
  • Adobe surveyed 1,000 consumers and found that 40% of shoppers planned to avoid in-store shopping and 56% planned to avoid busy areas such as high streets, while 68% will continue to wear face masks in store. Drapers
  • China partly shut the world's third-busiest container port after a worker became infected with Covid, threatening more damage to already fragile supply chains and global trade as a key shopping season nears. FreshFruitPortal.com
  • A nationwide labor shortage due to the COVID-19 pandemic has spurred retailers to raise wages in 2021, with many worried that they will not have enough workers in stores and warehouses during the holiday shopping season. Reuters
  • In partnership with the TikTok short video platform, Shopify will soon let retailers using its service with a TikTok For Business account to add a shopping tab to their TikTok profiles. Chain Store Age
  • With online shopping becoming more ubiquitous, and consumers getting more accustomed to ordering everyday staples through eCommerce, we expect online inflation will continue to rise and be in closer sync with offline prices. Adobe Blog
  • City center cafes, shops and hairdressers catering to professionals are most exposed, with Bloom, Davis and Barrero calculating that a shift to partial working from home will hit annual spending in major U.S. city centers relative to pre-pandemic levels. The Detroit News
  • Amid a maid shortage caused by tightened borders due to Covid-19, Singapore will on Wednesday make the HSS permanent and expand its scope beyond house cleaning to include more part-time services, such as grocery shopping, car-washing and pet-sitting. The Straits Times
  • The new generation of Scan, which was relocated to be front-and-center in the Snapchat app, will now offer suggestions of different ways to use the Camera, including Camera Shortcuts and shopping features. TechCrunch
  • The digital shift accelerated by COVID-19 has forced many retailers to move online and significantly reduced footfall in UK shops, threatening the future of brick-and-mortar retailers. Verdict Retail
  • A recent Deloitte study highlights that we have a new baseline for e-commerce sales, which is expected to grow throughout 2021 and beyond, bolstered by increasing investments in digital with more and more consumers feeling the benefits of online shopping. Information Age

Last updated: 19 September 2021


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